Cancellation policy

Order Cancellation Policy

Cancelling an Order

You may request cancellation of your order before it has been dispatched. To request cancellation, please contact us as soon as possible using the contact details provided on our website and include your order number.

We cannot guarantee that cancellation requests will be successful once an order has entered processing or has been dispatched. If your order has already been dispatched, you may need to follow our returns procedure instead.

Amendments to Orders

Once an order has been placed, we may be unable to amend the delivery address, products, quantities, or other order details. Please check all information carefully before completing your purchase.

Refunds

If we accept your cancellation request before dispatch, we will refund the purchase price using the original payment method. Refund processing times may vary depending on your payment provider.